IT Area Lead - WB Tech Lending Data Offering & Readiness

If you want to work at a place where you will make an impact on developing ING Wholesale Banking’s (WBs) strategic service offerings, where we endorse a proper engineering culture, and where we believe that the sky is the limit to where we can be in the future, please read on.

The Opportunity

ING is looking for an experienced IT Area Lead to strengthen its Wholesale Banking Lending organization. Our strategic direction is to create a fast, seamless, personalized & data-driven digital Lending experience for borrowers, ING employees, investors, and regulators.

We aspire to develop & build the next generation data sharing models and disclosures fueling growth and valuable timely insights towards our users/consumers to have the best customer experience in the market.

The Team:

In the scope of this opening, the area lead will be responsible for managing software solutions catering for the end-to-end Lending data (/models) for Wholesale Lending customers across 40+ locations.

This is a challenging area due to the high degree of complexity in aligning business demands of Lending with the Wholesale data strategy as well as ING data strategy. Also, it has heavy delivery demand due to the regulatory nature of most disclosures. At the same time, this is an Area which will directly impact the wholesale ambition of being data-driven and being compliant towards European Central Bank requirements and local regulations. Within the Tribe, we re-design and digitize our end-to-end customer journeys to significantly improve our user and customer experience while staying regulatory compliant as well. The tribe consists of five areas: Loan Origination & Monitoring Ratings & Financials Loan Admin & Channels Collateral & Availability Data Offering & Readiness

This position is for you to lead the Data Offering & Readiness area. As an IT Area Lead of this space, you will report to the IT Lead of Lending within the WB Tech organization of ING. Within this area, we have a couple of initiatives which will contribute to making the lending data accessible and reported in an easy and controlled manner behind the digitalization agenda of the other areas. This area will also enable insights fueling further business growth on top of the end-to-end lending data. We do this by rethinking and replacing current legacy data-sharing patterns and tooling with new technologies while ensuring compliance with policy and regulations by design.

Your Key Responsibilities

• Provide technical leadership, and growing craftsmanship on the part of IT Chapters in your area with an emphasis on
  • Agile customer-centric software development
  • Analytics and metrics of customer and systems’ behavior
  • People-oriented management and growth of Chapter leads and engineers
  • High quality recruitment process
  • Reduction of Infra costs by monitoring utilization.
  • Proper budget control
  • IT automation
  • Organize for flow of delivery, e.g., with Product Management and Team Topologies
• You will be overseeing an area of roughly 20 people globally (Netherlands, Dublin, Manila and India), with 3/4 Chapter Leads reporting directly to you – you will be managing the manager of engineers. This a growth area so the number of engineers is expected to grow further
• Working with Product lead and other IT Area Leads to ensure the feasibility of Product Roadmaps in line with the Bank’s strategy and KPIs
• Predictable delivery of our software by Squads in your area where we live up to our promises concerning quality, timelines, and features
• Reliable operation of our IT assets where KPIs (availability!) and Service Level Objectives are met
• IT Custodianship of our applications with an effective practice to keep IT Risk within Risk Appetite
• Drive the data strategy to more modern architectural designs
• Responsible for implementation of the new data product strategy for end-to-end Lending contributing to the broader Wholesale data strategy including ESG scope
• Balancing business requirements with technical debt
• Managing budgets - software expenses, work packages, people and service costs
• Aligning with NextGen Tech strategy of the bank to integrate relevant aspects(like public cloud move) in the Product roadmap

Your Profile (Desired Skills & Experience)

• Master of Science in Computer Science or an equivalent field.
• Experienced IT leader with 5+ years of experience in an IT management role.
• Data background is a plus
• You have a strong hand at architecture with knowledge of data flows and pipelines
• Knowledge of full stack and analytics will be handy to have
• You are genuinely interested in and understand the Lending business and how our customers use our products. You stay up-to-day on how the business and data demands change and can think together with our business colleagues about how best to evolve our proposition.
• Vendor management both for software and consulting services is important
• Experienced in building compliant systems and organizations to adhere to data regulations and achieve the highest possible data quality
• Senior Stakeholder management skills are critical for success
• While not mandatory, knowledge of banking and/or Lending is a big nice-to-have
• You are passionate about growing and developing technical people
• You possess excellent verbal and written communication and presentation skills
• You love technology and naturally stay up to date on relevant new developments
• You value a multi-cultured environment where English is the working language, and you easily get on with people from different cultural backgrounds.

Your benefits 

A job from 36 to 40 hours and a unique offer that fits in with the times of today. We take into account your home situation and your ambitions and help you to balance work and private life. Discover yourself our employment conditions. 

To give you an idea, we will tell you about the benefits of working at ING: 

• A job from 36 to 40 hours that fits your schedule to balance work and private life 
• A salary tailored to your qualities and experience 
• Travel reimbursement 
• 24 vacation days with 36-hour work week (or 27 days with 40) 
• Pension scheme 
• 13th month salary 
• Individual Savings Contribution (BIS), 3.5% of your gross annual salary 
• 8% Holiday payment 
• Personal growth and challenging work with endless possibilities 
• An informal working environment with innovative colleagues 
• Work Agile, so new ideas come to life faster 

About us 

With around 52,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to make a difference. We hire smart people like you for your potential, not your past. Our biggest expectation is that you’ll stay curious. Keep learning. Take on more responsibility. In return, we’ll back you to develop into an even more awesome version of yourself. 

If you want to work at the cutting edge of what’s possible, surrounded by progressive, inspiring and supportive colleagues, there is no better place to invest your talents than at ING. Join us. Apply today. 

Questions? 

Contact the recruiter attached to the advertisement for more information. Want to apply directly? Please upload your CV and motivation letter by clicking the “Apply” button.