PMO Officer

Data is one of the foundations of ING’s strategy to become one digital bank and Data Operations is the place to operationalize and execute our data strategy. Data Operations aims to optimize the data operations within ING, raising the data management capabilities to the next level by further enhancing and implementing our data management strategy that stipulates how we want to govern data operations throughout the bank. 

The Data Operations organization will fulfil ING’s strong belief that data is key in ING’s ambition to become a data driven digital bank, where we need more granular data of high quality to manage the bank wide (customer-)processes, modelling and decision making. As a member of Data Operations organization, you will contribute greatly to operationalize ING’s data strategy and fulfill our data promises. 

 
Job description 

With an increased appetite for consuming data and regulatory pressure to demonstrate data quality coverage we need to maintain high standards in Data Quality. Global Data Quality function is responsible for operationalizing ING Data Quality strategy, translating into services and executing globally in order to ensure we maintain those high standards for ING data across the globe. As part of the Project Management Office in the Global Data Quality team, you will be part of Data Operations and will be key in delivering our promise of “ensuring data quality” for ING across the globe.   

Key Responsibilities 

The PMO Officer is responsible for day-to-day project office activities within Data Quality domain. You are responsible to manage the administrative records of an extensive project portfolio. You will broaden your knowledge about the ING change processes and programmes and play a key role in optimising administrative processes and systems. You have thorough, practical knowledge of the strategic direction of a project or programme and can apply this knowledge in order to optimise the project. 

Your key responsibilities: 

• You are responsible for the ongoing implementation and maintenance of the administrative records 

• Help with organizing and managing Program governance (reporting on progress on major milestones, risk & impediments, preparation of meetings, communication within Data Quality global organization etc). 

• Prepare, participate and help with the admin part for the various Program management team meetings, Program and Sponsor Board. 

• Make minutes of the calls (Program management team meetings, Program Board, Sponsor Board,…) including action points, status updates and follow-up with the action owners. 

• You support data quality product owners to ensure they are on track with the implementation of the revamped data quality approach and all preparatory activities are taken care of well in time 

• You ensure training materials are available, easy to find and communication means are well-established within the domain. 

• You support and guarantee the planning, monitor the progress and inform involved parties on the progress 

• You analyse and report on deviations, risks and issues and encouraging and supporting a solution for them 

• You support the programme and/or project manager in recurring day to day activities and ad-hoc requests 

• You identify opportunities for improvement and make suggestions for the continuous reuse of improvements 

Skills should include: 

• Strong problem-solving skills 

• Strong interpersonal, and relationship management skills adapted to various levels in the organization 

• Able to communicate in an understandable and graphical way, adapted to different audiences 

• Challenging mindset to ensure the team delivers the best solution 

• An eye for detail and an analytical way of thinking, able to work under pressure 

• A persistent, open and convincing way of communicating: an ability to communicate with all levels of the organisation, particularly at senior management level 

• Results oriented with an ability to find ways of solving or pre-empting programme challenges 

• Ability to communicate ideas clearly and concisely 

• A consulting mind-set, including an ability to think of and discuss structural solutions 

• Organisationally sensitive 

Rewards and benefits 

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions at https://www.ing.jobs/netherlands/Why-ING/benefits.htm  

The benefits of working with us at ING include: 

• A salary tailored to your qualities and experience  
• 24-27 vacation days depending on contract 
• Pension scheme 
• 13th month salary 
• Individual Savings Contribution (BIS), 3.5% of your gross annual salary 
• 8% Holiday payment 
• Hybrid working to blend home working for focus and office working for collaboration and co-creation 
• Personal growth and challenging work with endless possibilities 
• An informal working environment with innovative colleagues 

About us 

With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. Apply today. 

How to apply

Ready to apply? Use the link below to upload your motivation letter and CV. If successful, you will be invited to two interviews so we can get to know you as a potential new colleague, and you can get to know us as a potential employer.

Questions? 

Contact the recruiter attached to the advertisement for more information. Want to apply directly? Please upload your CV and motivation letter by clicking the “Apply” button. 

Please note, multiple interview steps involving various business stakeholders will be part of the selection process.