Research & Insights Intern

As a Research & Insights intern, you will support the Media, Analytics, and Insights team in recommending, planning and executing market research that deepens our understanding of consumer attitudes, beliefs and motivations. You will work with insights from both global research programs and non‑traditional data sources to develop a holistic view of consumers, gaining hands‑on experience and strengthening your research and analytical skills in a fast‑paced environment.

The internship can be a thesis internship; in this case, please also describe your thesis topic in your application.

The Team
You will join the Media, Analytics & Insights team within the Global Brand, Marketing & Communications team. The Global Brand & Marcomm ambition is to establish a truly differentiating and effective brand across all markets and business lines that we operate in.  The team currently consists of an Expert Lead Media, Analytics & Insights, three Research & Insights Experts and one MarTech Expert.

Key Responsibilities

You will collaborate closely with Research & Insights Experts within the team to support our global research programs. Key responsibilities include, but are not limited to:

• Assist in setting up, managing and executing market research projects, in close collaboration with research team members and key stakeholders.
• Advise and collaborate with cross-team stakeholders on their market research needs and objectives.
• Summarize and communicate research findings, turning data into appealing visuals that highlight key messages and insights.
• Partner with external vendors, such as research agencies and consultancies.
• Connect research findings to other sources (analytics, media, social listening) to widen the findings and the scope of your insights.

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.

To take on this challenging and rewarding opportunity, you’ll need:

• Currently pursuing a Bachelor’s or Master’s degree in Social Sciences, Communication, Research, Marketing or other relevant fields.
• Preferred research experience in market/consumer insights, brand and communications.
• Solid understanding of research fundamentals (e.g., sample representativeness, questionnaire design, statistics).
• Strong analytical skills, with hands‑on experience analyzing data tables and creating clear reports using Excel and PowerPoint. Familiarity with programming languages (e.g. R, Python) and dashboarding tools like Power BI is a plus.
• Project management skills and high attention to detail.
• Excellent command of English, both written and spoken.

What We Offer:

• Hands-on experience in market research & insights at a global level.
• Exposure to senior professionals and industry leaders.
• A collaborative and learning-focused environment.

Rewards and benefits

This is a great opportunity to train with highly skilled people who are experts in their field. You’ll do a lot and learn a lot – not only about your specialist area and the bank, but also about yourself and whether this type of environment is right for you.

You’ll also benefit from:

• Internship allowance of 700 EUR based on 36 hours work week

• Your own work laptop

• Hybrid working to blend home working for focus and office working for collaboration and co-creation

• Personal growth and challenging work with endless possibilities

• An informal working environment with innovative colleagues

During the duration of your internship at ING, it is mandatory to be enrolled at a Dutch university (or EU-university for EU passport holders).

Questions?
Contact the recruiter attached to the advertisement. Want to apply directly? Please upload your CV and motivation letter by clicking the ‘Apply’ button.

About our internships

Every year, more than 350 students join our internship program. While there are no guarantees about your future, many of our former interns move into a permanent role or onto our International Talent Programme (traineeship).

Whatever happens, an internship at ING is the ideal opportunity to meet a wide variety of people, to build up your own network, and to learn about many different aspects of banking – put simply, it’s a great start to your career.